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Drive Failures Affecting Some Customers’ Rankings and Reports

Posted by Thomas McElroy

Late Sunday night through Monday, the harddrives responsible for most of our rankings system failed. These failures have resulted in slower rankings collection, but has not resulted in lost data.

What does this mean for customers?

The main features that have been affected are Web App Rankings and Reports. In the Web App, rankings may not update on the same day that they’ve historically updated. You’ll know when your rankings were last updated by going to the “Rankings” tab and looking underneath the “Keyword Rankings” subtitle.

 

552ac SEO 1335997745 06c1cea70112795c0f69f2e46cc0bed6 Drive Failures Affecting Some Customers Rankings and Reports

If you’ve set up a customized report, you might not have received your report as soon as you expected to receive it. If you did receive a report and it included a rankings section, one or more of the subsections might have bee...

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